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What's your refund or money-back guarantee?

Complete guide explaining when refunds are available, when they're not, and how our guarantees protect both artists and curators.

Every Playlist Profit campaign comes with built-in protection:

**Minimum Stream Guarantee**: Every campaign comes with a minimum 500 streams guarantee. If your track doesn't reach this milestone during the campaign period, we'll continue promoting it at no extra cost until it does.
**Authenticity Guarantee**: We only work with real, verified playlists—never bots, never fake streams. If artificial activity is detected, we immediately investigate. Confirmed abuse results in curator removal and campaign protection for the artist.

Refunds are only issued in these specific situations:

**No Response Within 96 Hours**: If a curator fails to respond to your submission within 96 hours and no replacement is available.
**No Placement After Acceptance**: If a curator accepts your track but never actually places it on their playlist.
**Early Removal**: If your track is removed before the guaranteed minimum placement period.
**Confirmed Suspicious Curator Activity**: If you report suspicious playlist activity and our team confirms it after investigation. In this case, your campaign will be refunded or re-pitched at no cost.

To maintain fairness for all users, refunds are not available for:

If you believe your situation qualifies for a refund:

Please understand these important limitations:

We do not guarantee viral success, playlist saves, or follower growth
Actual results vary depending on song quality, audience, and market fit
Playlist Profit provides authentic exposure, but listener behavior (saves, follows, engagement) is not under our control

With Playlist Profit, artists get credible playlist placements and curators earn fairly—always backed by transparency and protection.