Help Center › For Artists

What if my streams stop or drop during the campaign?

Understanding stream fluctuations and our response to performance drops.

Stream Performance Monitoring

We actively monitor and respond to stream fluctuations:

Normal Fluctuations

  • Daily stream variations are normal (20-40% fluctuations)
  • Weekend vs weekday performance differences expected
  • Seasonal and holiday impacts on streaming patterns
  • Algorithm changes on platforms can affect discovery

Concerning Drops

  • Sudden 50%+ drop in daily streams triggers investigation
  • Multiple playlist removals detected simultaneously
  • Technical issues affecting track availability
  • Platform policy changes impacting playlist performance

Response Actions

  • Immediate investigation of playlist status changes
  • Direct communication with affected curators
  • Alternative playlist outreach to restore momentum
  • Campaign extension if significant time is lost

What to Expect

  • Monitoring: Daily tracking of your stream performance
  • Quick Response: Investigation begins within 24 hours of significant drops
  • Transparent Communication: Regular updates on investigation findings
  • Performance Recovery: Additional placements to restore campaign momentum